Our Reviews

Super Great to deal with. Delivery guys very courteous and professional. Highly recommend.

Angela and Jeff Ratcliff


Excellent prices, quick delivery, and superior service. When my new floor freezer was not cooling properly, RICH TV immediately replaced it with a BETTER model.

Mark Mirabello


If you want good customer service, friendly staff and quality merchandise Rich's is the place for you. If you want to feel like a number and receive damaged appliances Lowes, Home Depot and Big Sandy might be what you're looking for.

Brad Kearns


Very knowledgeable staff. They Made sure I was getting the best appliance to fit my needs

Michael Webster


I have dealt with them for years. They are great. My built in oven went out and just in a couple days they delivered a new one that just fit into the wall perfectly. (They had to order it or they probably would have done same day deliver). I would highly recommend them.

Bettilee Rayburn


After looking at 3 other buisnesses, my sister Missy Cassidy, suggested we check out your store. She said we couldn't beat your prices and service. She was so right!! Our salesman was JJ, according to the receipt. My husband and daughter were the ones who actually went down to check out the LG and a Samsung. They said the service was very polite and professional. My husband told me that we will definitely do business with you again. Thank you for a pleasant experience.

Toni Holt


Jesse and the team @ Rich TV are top notch in service and don’t try to push something on you that is not needed.

David Kelly


Great family business! They have an awesome selection of appliances from many different brands. They delivered our refrigerator same day when other stores in the area said it would take three to four days. I highly recommend anyone looking for appliances to check them out!

Harry Sanders


Locally owned and operated small business in Portsmouth ,Ohio . Great customer service , quality products , super knowledge about the products they sell . I would highly recommend these guys to anyone looking to buy appliances . It’s worth the drive to town to check them out .

Kristopher Steward


Just exceptional service and friendly people. Knowledgeable and courteous. No pressure experience. Will definitely shop there again and I recommend anyone else do as well.

James Hobbs (Jamie Hobbs)


They are very nice and helpful! Their prices can't be beat! Their inventory has a large variety of everything! You will NOT be disappointed!!

Rebecca Dixon


Love this place. And they really try to know the things they sell and are very detailed and want to help you get what might be best for your family.

April Hobbs Love


Great service. Don't look any farther. This is the place to shop. No BS, no lies, no delays!

Pam Justice


These guys are awsome!!!

Boyce jordan


Always cheaper than Big Sandy. No pushy sales people. Family owned and free delivery. No tax added if you live in Kentucky.

wayson cooper


Purchase, install, repair--all services from one knowledgeable, reliable, local business--can't be beat!!

A.J. Samusson